Customer Loyalty Archives

Maintaining Customer Loyalty and Brand Awareness for Retail Businesses image

Part of your success as a marketer has less to do with your ability to attract high volumes of customers and is more about getting the attention of the right kinds of customers. Loyal customers, to be more precise, are the bread and butter of any business. What would you rather have - a steady stream of one-time buyers who make a purchase and then never return, or a small but loyal army of passionate brand advocates who come back again and again? Obviously, you want the latter - which is absolutely where your direct mail efforts come in handy for your retail business. If you truly want to leverage collateral like direct mail postcards to maintain customer loyalty and brand awareness, ...

Reaching Millennials with Direct Mail image

It doesn't matter what type of business you're running or even what industry you're operating in - if you had to make a list of all your current priorities, "making a deeper connection with millennial audience members" should unquestionably be right at the top. Not only are there a massive number of millennials in the United States, but more and more of them are entering the workforce every year. This means that one day soon, they're going to eclipse their elders as the generation with the most amount of buying power. If you can hook them today you can hook them forever - which is why reaching millennials with direct mail is something you'll absolutely want to explore. The Power of ...

Bring Your Beauty Marketing Message to EVERY Generation image

One of the most important things to understand about ANY type of marketing in the modern era is that things are getting decidedly more niche all the time. Case in point: beauty marketing. Thanks to social networking sites like Facebook and Instagram, influencer marketing has become the new norm. Because of this, most campaigns target one audience in particular: millennials. However, savvy marketers know that for true long-term success, you need to target EVERY generation... and direct mail campaigns are how you do it. Beauty Marketing for the Modern Era: Breaking Things Down While it's absolutely true that social media and online influencers have recently taken the lead in beauty marketing, there IS still ground to be regained - it just doesn't ...

Using Integrated Marketing to Build Value and Loyalty image

If you had to sum up the overall goal of your marketing campaign in a single word, that word would undoubtedly be "branding." Yes, you want to get the word out about your products and services. But you also need to get people to feel a real, tangible, intimate connection with the company BEHIND those offerings. To that end, integrated marketing is a perfect chance to build both brand value and customer loyalty in a number of different ways, all of which are worth exploring. What is Integrated Marketing? Breaking Things Down At its core, the idea behind integrated marketing (also commonly called cross-platform marketing) is clear: you're attempting to meld all aspects of your marketing together into a single cohesive message ...

Boosting Direct Mail Response image

The most important thing for you to understand is that even the best direct mail marketing campaign in the world isn't going to see a 100% response rate. Far from it. But then again, that isn't what you're after. The key to maximizing your response rate involves tailoring your message to the core group of people you're speaking to. By making sure you're crafting a message that is precisely what they want to hear precisely when they want to hear it, you'll have done more than just boost your potential responses. You'll have sent your ROI as high as it can possibly go. Want to Craft a Better Response Rate? Craft Better Messaging By far, one of the best things that you can do ...

Marketing Strategies for Landscapers image

The warm summer weather is almost upon us yet again, which can mean only one thing: the busy season is about to kick into high gear for landscapers across the country. If you had to make a list of all the things that were difficult about seasonal marketing, timing would be right at the top. As a landscaper, you can't wait until warm weather arrives before you start your next campaign. You need to catch people while they're still only thinking about summer - getting into their heads early so you can stay there from May to August, and beyond. The Art of Seasonal Marketing for Landscapers To make the most out of your direct mail campaign this summer, start by ...

Why Choose Between Print and Digital When You Can Link Both Together? image

Oftentimes, even seasoned marketing veterans can sometimes make the mistake of thinking that they have to pick between print and digital when it comes to their collateral. In reality, that couldn't be farther from the truth. In fact, it's possible to take the unique personalization opportunities presented by the former and help them meaningfully inform the latter. This type of cross-media marketing happens all the time - you just need to keep a few key things in mind. Digital Advertising and Direct Mail Marketing: A Match Made in Heaven Think for a moment about all of that incredible customer information you've already collected through digital CRM tools. There's no reason why that has to exist solely in the digital OR the ...

How to Market Pest Control Services for Summer Customers image

Any marketing veteran can tell you that seasonal marketing is every bit as much an art as it is a science. If you're a pest control business, summer is probably your busy season. However, just because summer has yet to arrive doesn't mean that you shouldn't already be ramping up your marketing campaign. If you wait until warm weather finally hits, it'll be far too late - and nearly every other company around you will have beaten you to the jump. Instead, you need to start thinking TODAY about how you're going to best position yourself to reach all those relevant customers when the temperatures finally start to rise outside. That, of course, requires you to keep a few key ...

Get Your Customers to Market FOR You: The Power of Advocacy image

When it comes to your direct mail marketing strategy, one of the core elements that you always need to be positioned to use to your advantage is loyalty. People have grown weary of traditional advertising to a certain extent, as evidenced by the millions of people who use ad blocking software online. But the one thing that people will always look for is a good recommendation from a friend or loved one - and make no mistake, that is absolutely what you want to get in on. Not only is this why a customer retention strategy should always be a priority (remember that it's less expensive to retain an existing customer than it is to get a new one), but it's ...

Tux and Formal Wear Marketing for Wedding and Prom Season image

Wedding and prom season isn't here quite yet... but that doesn't mean that it's too early to start thinking about your next big campaign. In truth, now is the perfect time for tux and other formal wear companies to kick their marketing campaigns into high gear. Your direct mail postcards should start going out as soon as possible, so that people have all the information they need to find the right provider when that big day arrives (and if you play your cards right, that provider will be YOU). The Art of Wedding and Prom Season Marketing When it comes to this type of marketing, you need to take a more intimate and personal approach than most. Weddings and proms are ...

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