F.A.Q.’s

Q:  How long does it take to manufacture my order?

A:  The manufacturing process takes approximately 6 business days from the time you approve your proofs. It can take up to 5 additional days for the US Postal service to deliver your postcards.

Q:  Can I cancel my order?

A:  Cancellations made at least 7 days before press date will be charged a cancellation fee equal to your set-up fee + 10% of the printing price. Cancellations may not be made within 7 days of manufacture date.

Q:  How much will the postage cost?

A:  Our standard 5 ½” X 4” Cards mail at a bulk rate of abut 26¢ and a first class rate of about 36¢. Our larger postcards mail at standard #10 envelope mailing rates. Call for exact rate for your mailing.

Q:  Will my artwork be reused?

A: DynamiCard reserves the right to reuse your design, excluding client provided photos, outside your trading area.

Q:  Do you offer a frequency discount?

A:  Yes, we do offer a discount for contracted commitments of 4 or more mail drops.

Q:  What kind of response rates can I expect?

A:  Due to the number of variable involved in direct mail (offer, list, timing, competitive environment, company reputation, weather etc), we do not, under any circumstances quote response rates and feel that companies that do are providing you a disservice. No two campaigns are ever alike. With that being said, we do pride ourselves in only representing the finest and highest response direct marketing devices and believe that we offer the highest quality of customer service to ensure the best possible outcome.

Q:  Where do I get a good mailing list?

A:  DynamiCard and its staff have been servicing the direct mail community with high quality, hard to find mailing lists for almost 2 decades. We have access to over 500,000 lists and can provide you with resident lists, consumer lists, respondent lists, gambler lists, homeowner lists, home equity lists, unusual ailment lists, lists based upon purchasing habits and much more. Please call a sales representative for assistance.

Q:  How many should I mail?

A:  The “sweet spot” for producing custom mail pieces is 5,000. We do not recommend printing lower quantities unless it is strictly for testing purposes. You may choose however to mail 2500 per month for 2 months to obtain the “sweet spot” pricing.

Q:  Are their frequency discounts?

A:  Yes, Although there is a set up fee for each job we process, by contracting with DynamiCard for multiple drops you will receive the quantity pricing for the total number of pieces in the contract.

Q:  Who will do my artwork?

A:  DynamiCard’s full service graphics department will be glad to assist you with eye popping graphics. Your graphic design fee is included in your set-up.

Q:  How much of a discount should I offer?

A:  Your offer will dictate 40% or more of your response. DO NOT skimp on your offer. The better the offer the better the response will be. Make certain your offer is more than competitive with your competition. We cannot stress this topic enough. Your offer is critical in the success of your DynamiCard campaign. Make sure your offer is compelling, a “No Brainer” for the recipient.

Q:  Do you accept credit cards?

A:  No. In order to keep our prices as low as we possibly can, we do not accept credit cards. All orders must be paid by check or money order prior to production.

Q:  Do you guarantee the results of my postcard campaign?

A:  No. Although we will do everything in our power to generate a favorable outcome, advertising is risky and we under no circumstances can guarantee any kind of outcome.